SOLIDWORKS Crashing when 3DExperience Marketplace and SolidProfessor Add-in are Enabled

Incident Report for SolidProfessor

Resolved

This incident has been resolved.

Posted Mar 05, 2024 - 16:37 UTC

Investigating

Dear Valued Customers,

We have received reports of the SOLIDWORKS software crashing when users have both the 3DExperience Marketplace Add-in as well as the SolidProfessor Add-in enabled. Please know that our team is in contact with a SOLIDWORKS expert and we are actively working towards a solution.

If you experience any difficulties while using the SolidProfessor platform, please do not hesitate to reach out to our support team at support@solidprofessor.com. We're here to help you every step of the way and ensure that you have a smooth and successful learning experience.

Posted Feb 08, 2024 - 19:23 UTC